Ionos reviews

I was highly unhappy with the service. I have bought the domain. They have stuck my domain for the last few days, even though there are still a few months left. I called them, but the assistance team made false excuses. Their service was unsatisfactory. Very poor service

IONOS offers knowledgeable customer service staff on the phone 24/7. I needed a plan that was not even posted at the top end of the site but that I knew existed, and the website team set it up for me. IONOS has far exceeded my expectations!

Customer service was great!! The issue was not realized because both times I created an account, it was canceled along with the payment. The password was another issue. I couldn't sign in using my email address, but I could with my domain name. I assumed that due to a previous problem with the account, the email somehow maintained the cached password, even after I cleaned up my cache.

Ive been a loyal IONOS customer for more than 5 years and today received an email that they are canceling all my domains just because I am from Russia. This is unjustified discrimination based on nationality, good luck to you, hypocritical IONOS.

The pricing seemed too good to be true but it is not. Contracts and features can get a bit confusing but thats the worst of it otherwise good company I am satisfied!

Ionos has provided products and services to my accounts for a number of years. When issues do occur with the systems or I encounter something my system that is not properly interacting with the Ionos systems, the service representatives are available for assistance.

Very Good service. I bought a domain name from their website. I faced some problem and they solved it very fast. Their support is also great. But I know them very little. So, lets see what next. I hope, They will not disappoint me. Hope for the best. Thank You.

My experience with ionos.com is very good. They are helpful and polite. Great service works for me. IONOS staff has been more than helpful and patient with me. Strongly recommend!

Great company to deal with. Best experience with IONOS every time My preferred domain and hosting solutions provider for the past several years, undoubtedly for many more years to come.

Really excellent customer service. I love that you can contact someone by instant messenger at any point during the process. Things have changed a lot with how they store info on whois and I was nicely hand held during the process until I understood it.